NeueHealth Corporate Compliance
Integrity and ethics are integrated into everything we do at NeueHealth. It is foundational to our mission to make healthcare right together. We are committed to promoting a culture of trust, accountability, compliance, and ethics and will always make this a centerpiece of our culture and operational practice.
Our Compliance Program
Leading our effort to promote a culture of ethics, integrity, and compliance is our corporate Compliance Program. The program spearheads the implementation of internal policies and procedures to ensure adherence to laws, rules, and regulations applicable to our organization. Our compliance team tracks the rules set by government bodies and implements, oversees, and enforces their adherence throughout our entire organization.
Code of Conduct
The core policy instrument at the heart of our Compliance Program, our Code of Conduct, is a written collection of the rules, principles, values, and employee expectations, that NeueHealth considers significant and believes are fundamental to the success of our business. (View our Code of Conduct)
Reporting Concerns
Compliance, ethics, fraud, or privacy concerns can be reported anonymously to NeueHealth's Ethics and Compliance Resources 24 hours a day, 7 days a week, 365 days a year. Phone numbers and links to our compliance resources are listed below:
Website
Anonymous reporting app
Keyword: NeueHealth | Detailed Instructions
Toll-Free
English-speaking USA and Canada: 855-208-3766
Spanish-speaking USA and Canada: 800-216-1288
Spanish-speaking Mexico: 01-800-681-5340
French-speaking Canada: 855-725-0002
reports@lighthouse-services.com (must include company name with report)
Fax
(215) 689-3885 (must include company name with report)